Why aren’t commuters singing on trains? The same reason collaboration doesn’t always flourish in organisations – it’s about environment, not just individual choice. Just as we might belt out Taylor Swift alone in our cars but stay silent on public transport, collaborative behaviour depends on the systems and culture we create around people.
Welcome to our insights hub, where we share valuable perspectives on navigating complex transformations.
From cultural evolution to behavioural adaptation to adopting new ways of working, our content is grounded in science and shaped by our extensive experience working with many asset-intensive organisations.
Effective stakeholder engagement isn’t overhead – it’s strategic investment. Success requires understanding what your stakeholders truly value and speaking their language. When you invite the right people to co-design solutions rather than just respond to them, you tap into powerful psychology: ownership creates champions. The art lies in balancing empathy with authenticity, ensuring genuine participation within clear boundaries.
Collaboration and performance are undeniably linked, yet many organisations struggle to move beyond good intentions to effective practice. The difference lies in collaboration maturity – the likelihood that collaborative efforts will actually deliver better outcomes. High-maturity organisations don’t just encourage collaboration; they hardwire it through systems, processes, and feedback mechanisms. While individuals bring skills and mindset, it’s the organisational environment that truly transforms collaboration from a buzzword into competitive advantage.
Meg and her colleague Geoff Hales published an article in Water Source, an Australian Water Association publication. The article discusses the relationship between asset management excellence and organisational culture. The link between the two is crucial.
The key takeaway? Why invest in asset management if you are not also prepared to tackle the cultural challenges that dilute its benefits? Why indeed!
This paper was presented at the Industrial and Organisational Psychology Conference 2017 (IOP2017). Along with my colleague and friend Tim Clarke, I shared the approach and methodology we developed to build collaborative practice within two different teams in an organisation with both field and office based staff.
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Carousel Consulting proudly operates on the traditional country of the Jagera, Yuggera, and Ugarapul people and we respectfully pay our respects to Elders past, present, and emerging. Their enduring culture, which has adapted to significant change over thousands of years, inspires us to place the human experience of change at the core of everything we do.